About continuous improvement in General improving systems and processes. The system includes people, processes and procedures. Three components must work for the sustainable improvement efforts.
Three years is a very important aspect of the process humain.de many organizations do not receive the people aspect correctly, how perform a failure of the improvement program continues during the voyage.
In order to ensure a sustainable continuous improvement, the following aspects of the management of people come first.
And the right people on the bus.
The agenda for change, it is important to select persons hired correct profile or determine, within the framework of the organization .Information for which we assume it is someone who shared values .Lui organization that motivated and its players. This is important for people in the management and senior-level will be the key principles of the Organization and the first thing that needs to be done before on a path of improvement continues. Research resources that can be created before the out-side resources.
(B) to create a space.
It is important that the whole organization is aware of the continuous improvement journey therefore, is a communication session during a trip and need to get feedback. My proposal is a general Word such improvement continues with the aim of the communication.There is a danger of special tools, Six Sigma, Lean Sigma and etc. of this communication.report on the Organization of the program of the month to celebrate these tools and techniques will be used in the continuous improvement of the path. people should be aware of their role in this journey and its importance for the Organization start this chemin.la communication must be reliable and not by an array of values is performed by the company and convictions should be transmitted during meetings of awareness
(C) learning and development.
Use the L & D here instead of education given that there are many ways to the development of people, with the exception of training classroom seule.a L & D strategy should aim to enhance the skills and knowledge of people is why we need training group, individual training and the assignment of the project in support of the effective development of persons and persons with newsgroup at management responsibilities trajectoire.Un continuous improvement of floor. After this opportunity to share the values and beliefs.
(D) training.
Good training can be considered as part of the strategy & d, but here I am posting as a separate discipline, because training in day-to-day administration.When we discuss the importance of the involvement of employees talk, is training the best training should take place at each level on a regular basis.very often the session of training to failure because the rule does not provide complete prey training or coaching session is converted to an instance of the evaluation of the performance session is training for a discussion on specific issues that affect rendement.Et once again, I repeat:-to the session connection for values and beliefs of all managers should coach.qualification and training of their sub ordinates, key performance indicators.
Enable (e).
To enable decisions are made at the level.people should have the power to intervene when certain things against the values and beliefs of society.If the company rather than quality and customer satisfaction a priority number one, should have people at the workplace authority to stop as the risk of quality production line.If such a decision shall be adopted by the Bureau, the action is given recognition appropriate such as affirmative action and adapted to the values of the society.
(F) work as a team.
Encourage people to work as a team to resolve the problèmes.Spécial, équipe.le problem can be attributed to many services.plutôt to accuse each other, people are are brought together to resolve problems in the importance of the clientèle.Supérieurs satisfaction must be sufficient time for cross-border functional activity during working hours.
(G) to give recognition.
Recognized on the field, where it is due .c ' is human nature to feel good when .reconnaissance approval can be égards.pas necessarily, although the dimension monétaire.un factor here is the authenticity of the approval.
The presence of the above actions will result in improved motivation 7 and which will lead to a process of improving it will lead to an increase in customer satisfaction.
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